Pfening has a full staff of experienced mechanical and electrical engineers, including PEs, who are involved in projects from the initial meeting with the customer’s to the completion of commissioning. After the sale they make a detailed onsite survey to address customer’s requirements and can test run ingredients in our in-house conveying lab. Once equipment is delivered, they play a critical role in commissioning it from installation to debugging to testing to running live batches. Thorough operator and maintenance training is part of the commissioning process.